FAQs

Important Information:
  • Our products are lead-free and nickel-free
  • New Items arrive every day and some items sell out fast.... so buy it when you see it!
  • Products are produced in facilities in China with high standards and regulations for quality and labor. If an item is made in the U.S.A. we will proudly note it in the listing and on the packaging.
  • All items are available only through our website. We do not operate retail stores.
  • All website orders are usually shipped within 4 to 7 business days.

 

Merchandise Return Policy:

Items may be returned to Kamour Collection for a refund within 15 days of receipt.

Contact us at kamourcollection@gmail.com

Once the returned merchandise has been received a refund in the amount of the original purchase minus our shipping costs will be processed on the original form of payment, or customer may choose another item of equal price & value. Items that have been used or worn, no longer have the original tags, were ordered in error, or broken due to misuse will not be eligible for return.

 

Privacy

We take great precautions to keep the information you share with us safe and private. We will not sell or give your personal information to other marketers without your express consent. However, from time to time, we would like your permission to send you sneak previews of new products, or personalized offers or tips. You will be receiving these offers or tips only if you choose to opt-in to these services. We also may ask for comments on how to improve our products or programs. In order to do so, your information may be securely shared with our agencies, who perform these services on our behalf. You can easily stop this type of communication at any time by contacting us at kamourcollection@gmail.com

 

How to Care About your Jewelry: